Returns

THANKS FOR SHOPPING AT TUMBLE ‘N DRY!
If you are not completely satisfied about your purchase at www.tumblendry.com, you can return an item within 14 days. Returning products within the Netherlands is free of charge. Outside the Netherlands the return costs are for your own account. When you return the complete order you will also receive a refund of the delivery costs. When you return part of the order and the remaining amount is below €50,00, delivery costs will still be charged.* Unfortunately we can't accept your return if you exceed the 14 days period. If you placed your order with Klarna the instructions below are also apliccable for you. You will receive a new payment link from Klarna that will replace the old payment link. Don’t forget to attach the filled out return ticket to your package. If you cannot find what you are looking for, please contact Customer Service. You can reach us on workdays between 9.00-18.00 at +31 (0)20 509 55 83 or send an email to support@tumblendry.com.
 

RETURN TERMS & CONDITIONS
• The items(s) should be intact with the original labels attached in the original packaging.
• The items are your responsibility until they reach our warehouse.
• Exchanging an item is unfortunately not possible, return your item an place a new order.
• Should you receive an item in a less than perfect state, please report it to our Customer Service via support@tumblendry.com as soon as possible.

RETURNING
Please provide your package to a postal or package service. The returning costs are for your own account if you return from outside the Netherlands. We advise you to keep the track ‘N trace number until you receive confirmation of arrival of the package. That way we can always help you to find your package in case needed.
Please provide your package with the following address:.
 

Tumble ‘N Dry

Delta 132.

6825 MV Arnhem

 

Please provide the return ticket with a return reason:

A) Wrong size

B) Wrong color

C) Wrong item delivered

D) Item is damaged

E) Other

We strive to return your payment or item(s) within 14 days after receiving the package in our warehouse.

We hope to see you soon at www.tumblendry.com!

*Only valid in the Netherlands, Belgium, Germany, Denmark & Sweden.